Bech Magnetic Mute

Bech Magnetic Mute

The Bech Magnetic Mute is a patented magnetic mute system manufactured by Sales International. The Bech Magnetic Mute is used by the world's leading solo artists, chamber ensembles and professional orchestral musicians. A combination of acoustic design, hi-tech rubber and magnetic ingenuity, the Bech Magnetic Mute represents an important breakthrough in mute technology. Unlike traditional mutes, the Bech Magnetic Mute ensures the highest quality of sound with no irritating vibration noises, making it the mute of choice for recording artists and serious string players. Bech Magnetic Mutes are available for violins, violas and cellos.

Why Use Bech Magnetic Mute

• No unwanted vibration noises.
• Convenience-stays on the instrument without fail exactly where you want it. Thus, the mute is always ready for use, even when the music composition allows little time to engage or disengage the mute.
• The powerful magnetic fastening reduces risk of loss.
• Hi-tech magnet helps the mute find its resting place against the tail piece.
• Unique design prevents string abrasion or damage to your instrument.
• The Bech Violin/Viola Mute has a unique rounded inner edge on its wedge lip, which reduces rosin contamination and stickiness on wedge/mute interface.
• Hi-tech rubber is engineered for durability and lasting flexibility, which guarantees a continuing good fit on the bridge.
• Acoustic qualities of mute materials allow the voice of the instrument to resonate even while muted.

Terry Bech, a professional musician with the Radio Symphony Orchestra in Hilversum, Holland, invented the Magnetic Mute System to eliminate the irritating vibration noises caused by traditional mutes. Tests in the Netherlands Symphony Orchestra in Enschede, Holland demonstrated on an ensemble level that a professional orchestra improves its overall sound quality while muted when a majority of string players use the Bech Magnetic Mutes. Today, Bech's unique magnetic mute is the de facto standard among the world's leading string players.

Delivery

We deliver to customers across the UK and worldwide. Once your order has been dispatched, you will receive an email confirmation with your shipping details and tracking number.

We work with trusted courier partners such as UPS and Parcelforce to ensure the safe and prompt delivery of your purchase.

Please note that if you cancel your order for any reason other than those set out in our Returns and Refund Policy (for example, if you change your mind prior to dispatch or shortly after), we reserve the right to deduct any associated payment processing fees—such as PayPal or card transaction charges—from the amount refunded.

Returns and Exchanges

We understand that sometimes a product may not meet your expectations. You may return your item within 30 days of delivery for a full refund, provided it is in its original packaging and in resaleable condition. The cost of return shipping is the responsibility of the customer unless the product is faulty or incorrectly supplied.

Please include your full contact details and either the original invoice or a note clearly stating your name, address, order number, and whether you’d like an exchange or refund.

Returns should be sent to:

Standard Returns Policy

We are happy to exchange or refund any item that is faulty, damaged, or unsuitable for your needs. To qualify, items must be returned within 14 days of receipt, in perfect condition, and in their original sealed packaging with all labels and seals intact.

Your statutory rights are not affected. Please refer to our full Refund Policy below for additional information.

How to Return an Item (UK Customers)

• Pack the item securely in its original packaging (or an alternative sturdy box if necessary).
• Remove any old delivery labels.
• Enclose your invoice or a note including your name, address, contact details, and order number.
• Use a tracked postal or courier service of your choice when sending your return.
• Customers are responsible for the cost of return postage, which will not be reimbursed unless the item is found to be faulty or sent in error.

Once we receive your return, we will process it within 14 days. Refunds will be made to your original payment method, minus any applicable postage costs or transaction fees.

UK Exchanges

If you wish to exchange an item, we will cover the postage for the first replacement to UK addresses. Please include a note with your parcel clearly stating the item you wish to receive in exchange.

International Returns

Customers returning items from outside the UK are required to use a duty-paid service. Returns sent via duty unpaid or held by customs cannot be accepted.

Please securely repack your item (preferably in its original packaging) and remove all old shipping labels. We do not cover international return shipping costs. You must use a tracked, insured service suitable for your region.

Standard Returns Address

Please include your contact details, invoice, or a note indicating whether you would like a refund or exchange. You are responsible for paying return postage costs, and we recommend adequate postal insurance in case your parcel is lost or damaged in transit.

For any return queries, please email enquiries@bridgewoodandneitzert.london.

Refunds

Refunds are issued to the original payment method used for purchase. While we aim to process all refunds within 24 hours of receiving the return, please allow up to 10 working days for the funds to appear in your account, depending on your payment provider.

In cases where an item is faulty, we may reimburse reasonable return postage costs upon confirmation. Please contact us at enquiries@bridgewoodandneitzert.london for assistance.

Refunds will only be processed once the returned goods have been received and inspected. Proof of postage must be retained as evidence of return.

Refund Policy Summary

• Returns are accepted within 14 days of receipt.
• Items must be unused, in their original packaging, with all tags attached.
• Returns without prior approval may not be accepted.
• Certain items are non-returnable, including perishable goods, custom-made items, personal goods, sale items, and gift cards.
• Damaged or defective items must be reported immediately upon receipt.
• Refunds, once approved, are issued to the original payment method. Original shipping charges are non-refundable, and deductions may apply for payment processing fees (e.g., PayPal).

For return requests or questions, please contact: enquiries@bridgewoodandneitzert.london.