Hidersine Vivente 1/4 cello outfit

Designed for the ambitious beginner.

“Created for the ambitious beginner, Hidersine Vivente Cello outfits offer high-quality tonewoods and genuine hardwoods that will happily see students through their first few grades in style.”

'Ready to Play' Promise

Your new Hidersine instrument will have already been inspected and setup ‘ready to play’ in our workshops. This means that you can buy with confidence, take your new instrument along to your lesson and be ready to go from the off.

Get the best start you can: 

When you’re starting out on an unknown journey, such as learning a new musical instrument, it’s understandably tempting to go for the very cheapest option possible ‘just to see how it goes’. But, deep down we all know that it’s not actually the best idea…”

Having a proper instrument on which to start learning will undoubtedly help you or your child get the very best results possible. If you have an instrument that hasn’t been set up properly, or one that hasn’t been built as well as it should, no matter how much practise you do, it isn’t going to sound any better.

So, by choosing a Hidersine Vivente instrument, you will give yourself, your child or your student the best chance of advancing at a good pace, as the instrument will be capable of genuinely reflecting your own ever-growing level of skill.

Key Features:

Easier to handle: 

Hidersine Vivente cellos feature a Wittner ‘Ultra’ Tailpiece and a Carbon Fibre Endpin. Both these innovative additions help reduce the cello’s overall weight, therefore making it easier to handle and transport. Plus, many people believe that a carbon fibre endpin allows the instrument to resonate more fully and therefore sound better.

A tone that will continually improve. 

Hidersine Vivente instruments feature a solid spruce top – or sound-table. This is important because your instrument’s primary voice is formed by this sound-table, and therefore the top can resonate as a single, coherent structure and sound great as a result. Plus, as the wood ages and the solid tonewood top gradually relaxes at a cellular level into its natural rest state, it will resonate even naturally, and the sound will improve further. Winner! 

Setup in the UK and ready to go:

Your new Hidersine instrument will have already been inspected and setup ‘ready to play’ in our UK service workshops. This means that you can buy with confidence, take your new instrument along to your lesson and be ready to go from the off. .
Your Vivente cello is supplied as an outfit, which is to say it is complete with what you need to get started. Besides the instrument itself, also included is a padded gigbag with external accessory compartments and an outer pockets
Most importantly, your Vivente outfit includes an Arpeggio bow, without which no sound is possible. Just tighten the hair, apply a little rosin, and the bow is ready to play… as you will be too.

Ebony - Feels great, plays great:

Vivente violins, violas, cellos and double basses all benefit from a genuine Ebony fingerboard. This prized hardwood has traditionally been used for fingerboards for hundreds of years due to its truly long-lasting properties. Unlike stained or ‘ebonized’ softwoods often used on student instruments, genuine Ebony will not mark, pit or wear out under lengthy playing periods. Rather it will remain structurally sound for a very long time, and will also feel smooth on the fingers, helping make the playing experience more pleasant all round.

An exclusive appearance.

Hidersine Vivente instruments not only have a solid top, but they also have solid Maple ribs and backs too. These solid tonewood sections further enhance the instrument’s natural tone. The top produces the instrument’s primary voice, and the back and sides add the character.
The solid Maple core is enhanced further by a ‘graphic flame’ finish. This is a special finishing technique which gives the appearance of visually top-grade, flamed maple, so your Vivente instrument has the appearance of a much more exclusive instrument.

Supplied with:

Padded gigbag/carry case with bow holder and accessory pockets.
Arpeggio bow 

Quick Spec:

Solid Spruce Table, Solid Maple back and ribs with graphic flame, Carved Maple Neck, Genuine Ebony fingerboard and pegs, Seasoned Maple Bridge, Wittner Ultra lightweight tailpiece with integral adjusters, Carbon Fibre endpin, Steel Strings.

Delivery

We deliver to customers across the UK and worldwide. Once your order has been dispatched, you will receive an email confirmation with your shipping details and tracking number.

We work with trusted courier partners such as UPS and Parcelforce to ensure the safe and prompt delivery of your purchase.

Please note that if you cancel your order for any reason other than those set out in our Returns and Refund Policy (for example, if you change your mind prior to dispatch or shortly after), we reserve the right to deduct any associated payment processing fees—such as PayPal or card transaction charges—from the amount refunded.

Returns and Exchanges

We understand that sometimes a product may not meet your expectations. You may return your item within 30 days of delivery for a full refund, provided it is in its original packaging and in resaleable condition. The cost of return shipping is the responsibility of the customer unless the product is faulty or incorrectly supplied.

Please include your full contact details and either the original invoice or a note clearly stating your name, address, order number, and whether you’d like an exchange or refund.

Returns should be sent to:

Standard Returns Policy

We are happy to exchange or refund any item that is faulty, damaged, or unsuitable for your needs. To qualify, items must be returned within 14 days of receipt, in perfect condition, and in their original sealed packaging with all labels and seals intact.

Your statutory rights are not affected. Please refer to our full Refund Policy below for additional information.

How to Return an Item (UK Customers)

• Pack the item securely in its original packaging (or an alternative sturdy box if necessary).
• Remove any old delivery labels.
• Enclose your invoice or a note including your name, address, contact details, and order number.
• Use a tracked postal or courier service of your choice when sending your return.
• Customers are responsible for the cost of return postage, which will not be reimbursed unless the item is found to be faulty or sent in error.

Once we receive your return, we will process it within 14 days. Refunds will be made to your original payment method, minus any applicable postage costs or transaction fees.

UK Exchanges

If you wish to exchange an item, we will cover the postage for the first replacement to UK addresses. Please include a note with your parcel clearly stating the item you wish to receive in exchange.

International Returns

Customers returning items from outside the UK are required to use a duty-paid service. Returns sent via duty unpaid or held by customs cannot be accepted.

Please securely repack your item (preferably in its original packaging) and remove all old shipping labels. We do not cover international return shipping costs. You must use a tracked, insured service suitable for your region.

Standard Returns Address

Please include your contact details, invoice, or a note indicating whether you would like a refund or exchange. You are responsible for paying return postage costs, and we recommend adequate postal insurance in case your parcel is lost or damaged in transit.

For any return queries, please email enquiries@bridgewoodandneitzert.london.

Refunds

Refunds are issued to the original payment method used for purchase. While we aim to process all refunds within 24 hours of receiving the return, please allow up to 10 working days for the funds to appear in your account, depending on your payment provider.

In cases where an item is faulty, we may reimburse reasonable return postage costs upon confirmation. Please contact us at enquiries@bridgewoodandneitzert.london for assistance.

Refunds will only be processed once the returned goods have been received and inspected. Proof of postage must be retained as evidence of return.

Refund Policy Summary

• Returns are accepted within 14 days of receipt.
• Items must be unused, in their original packaging, with all tags attached.
• Returns without prior approval may not be accepted.
• Certain items are non-returnable, including perishable goods, custom-made items, personal goods, sale items, and gift cards.
• Damaged or defective items must be reported immediately upon receipt.
• Refunds, once approved, are issued to the original payment method. Original shipping charges are non-refundable, and deductions may apply for payment processing fees (e.g., PayPal).

For return requests or questions, please contact: enquiries@bridgewoodandneitzert.london.