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PLEASE CHECK WHAT WE HAVE IN STOCK BEFORE ORDERING.
The Hightech expertise made in France, available in Black Lazure 2001XLLB, Anise 2001XLA, Metallic Silver 2001XLS, Black Carbon look 2001XLC, Silver Carbon look 2001XLSC and Tweed 2001XLT.
WEIGHT : 2,2 kg
INSIDE DIMENSIONS : Total Length: 61 cm
Body Length: 38 cmUpper bout: 22 cm
Lower bout: 22 cm
OUTSIDE DIMENSIONS : 77 x 65 x 16 cm
INSIDE FEATURES :
Suspension of the instrument on injected foam cushions
Inside removable accessory pouch
4 bow holders
Strap for a "Kun" style shoulder rest
OUTSIDE FEATURES :
Shells made of the Bam Hightech technique : a tripleply structure made of high performance materials (ABS, Airex foam, another type of ABS)
Outstanding protection and ultralight weight
2 comfortable neoprene antislip backpack straps with security screw hooks
2 combination locks
Very comfortable bimaterial side handle
Subway handle
Male/female airtight seal
Antislip and antiwear rubber patches on the bottom outer shell
MATERIALS
INTERIORS
In order to get the highest protection against shocks, the interior of Bam cases are made of high resilience foam cushions, supporting the instrument on its strongest parts. These are designed either as a cradle for the instrument, or as a set up maintaining the instrument in total suspension.
To keep a high quality standard, Bam decided to make its own polyurethane foam. Therefore, the entire inserts and cushions are injected in special molds. The foam of these inserts and cushions stands out from other types of foam, offering:
a longer life time
an excellent resilience (the foam gets back to its original shape and strength)
a protective "skin" effect for the instrument
an excellent protection against weather changes, reinforced by a water resistant fabric
THERMOFORMED SHELLS
The thermoforming techniques developed by Bam to manufacture the shells of the cases call for very reliable industrial processes allowing great regularity in the production results.
THE "CLASSIC" : SINGLE LAYER ABS
Extremely strong
Very resistant against shocks and puncture
Textured or sleek look
THE "NEWTECH": DOUBLE LAYER STRUCTURE WITH AN AIREX / PVC FOAM SKELETON
ABS outer layer with an anti-scratch PMMA film
Great rigidity of the case allowing easy opening and closing
Light weight and resistant against shocks
THE "HIGHTECH": TRIPLE PLY STRUCTURE WITH FULL AIREX / PVC FOAM CORE
Ultra-light weight
Extremely rigid
Excellent resistance to shocks and temperature changes
Comment:
THE BAM SEAL
Each of the thermoformed case from Bam is equipped with a rigid PVC "male/female" seal. Shaped under heat, this seal ensures a hermetic closing and contributes to the rigidity of the case when it is closed.
COVERS
Bam uses only high quality fabrics whose performances have been cautiously validated.
Thanks to their aesthetic qualities, as well as their resistance to water and tear, they offer a long time life span to covered cases.
The zipper used by Bam is exclusively made by YKK whose quality is recognized worldwide
WARRANTY
Bam cases have been designed to provide their holder with many years of satisfaction. In the unlikely event that a problem arises on one of our cases as a result of a defect in our materials or workmanship within the two years following the purchase, we will repair it at our expense (or replace it if it cannot be repaired)*.
It is important to note that our guarantee is not an unconditional guarantee for the life of the product. Bam cases are made from high-quality materials, and yet they are not indestructible. Therefore, our guarantee does not cover product damage that may result from mishandling of the product. We do not cover accidental damage nor its consequences, such as damage to the contents of the case.
Also, as with any product, it should be expected that component parts - hooks or fasteners for instance - will show wear with use over time and eventually may need to be replaced. This type of normal wear and tear is naturally not covered by our guarantee, but we will always be happy to offer a prompt, high-quality repair service at a nominal cost for the lifetime of the case.
We always ask musicians to contact their dealer first when after-sales service is required. Please contact us for further instructions before returning a case. The expenses for returning a case will be covered by the sender.
* Subject to a normal use (evaluation at bam's discretion).
Code:
Delivery
We deliver to customers across the UK and worldwide. Once your order has been dispatched, you will receive an email confirmation with your shipping details and tracking number.
We work with trusted courier partners such as UPS and Parcelforce to ensure the safe and prompt delivery of your purchase.
Please note that if you cancel your order for any reason other than those set out in our Returns and Refund Policy (for example, if you change your mind prior to dispatch or shortly after), we reserve the right to deduct any associated payment processing fees—such as PayPal or card transaction charges—from the amount refunded.
Returns and Exchanges
We understand that sometimes a product may not meet your expectations. You may return your item within 30 days of delivery for a full refund, provided it is in its original packaging and in resaleable condition. The cost of return shipping is the responsibility of the customer unless the product is faulty or incorrectly supplied.
Please include your full contact details and either the original invoice or a note clearly stating your name, address, order number, and whether you’d like an exchange or refund.
Returns should be sent to:
Bridgewood and Neitzert 146 Stoke Newington Church Street London N16 0JU United Kingdom
Standard Returns Policy
We are happy to exchange or refund any item that is faulty, damaged, or unsuitable for your needs. To qualify, items must be returned within 14 days of receipt, in perfect condition, and in their original sealed packaging with all labels and seals intact.
Your statutory rights are not affected. Please refer to our full Refund Policy below for additional information.
How to Return an Item (UK Customers)
Pack the item securely in its original packaging (or an alternative sturdy box if necessary).
Remove any old delivery labels.
Enclose your invoice or a note including your name, address, contact details, and order number.
Use a tracked postal or courier service of your choice when sending your return.
Customers are responsible for the cost of return postage, which will not be reimbursed unless the item is found to be faulty or sent in error.
Once we receive your return, we will process it within 14 days. Refunds will be made to your original payment method, minus any applicable postage costs or transaction fees.
UK Exchanges
If you wish to exchange an item, we will cover the postage for the first replacement to UK addresses. Please include a note with your parcel clearly stating the item you wish to receive in exchange.
International Returns
Customers returning items from outside the UK are required to use a duty-paid service. Returns sent via duty unpaid or held by customs cannot be accepted.
Please securely repack your item (preferably in its original packaging) and remove all old shipping labels. We do not cover international return shipping costs. You must use a tracked, insured service suitable for your region.
Standard Returns Address
Bridgewood and Neitzert 146 Stoke Newington Church Street London N16 0JU United Kingdom
Please include your contact details, invoice, or a note indicating whether you would like a refund or exchange. You are responsible for paying return postage costs, and we recommend adequate postal insurance in case your parcel is lost or damaged in transit.
Refunds are issued to the original payment method used for purchase. While we aim to process all refunds within 24 hours of receiving the return, please allow up to 10 working days for the funds to appear in your account, depending on your payment provider.
In cases where an item is faulty, we may reimburse reasonable return postage costs upon confirmation. Please contact us at enquiries@bridgewoodandneitzert.london for assistance.
Refunds will only be processed once the returned goods have been received and inspected. Proof of postage must be retained as evidence of return.
Refund Policy Summary
Returns are accepted within 14 days of receipt.
Items must be unused, in their original packaging, with all tags attached.
Returns without prior approval may not be accepted.
Certain items are non-returnable, including perishable goods, custom-made items, personal goods, sale items, and gift cards.
Damaged or defective items must be reported immediately upon receipt.
Refunds, once approved, are issued to the original payment method. Original shipping charges are non-refundable, and deductions may apply for payment processing fees (e.g., PayPal).
