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Bam Hightec Slim Violin Case Model 2000XL

https://youtu.be/3gAc_olA1S0

PLEASE CHECK WHAT WE HAVE IN STOCK BEFORE ORDERING.

Sleek and slim looking Excellent protection

REFERENCE : 2000XL

WEIGHT : 1,9 kg

INSIDE DIMENSIONS : Total Length: 63 cm
Body Length: 38 cmUpper bout: 19 cm
Lower bout: 22 cm

OUTSIDE DIMENSIONS : 82x25,5x15,5 cm

INSIDE FEATURES :

Total suspension of the instrument on injected foam cushions
Removable inside accessories pocket
2 bow holders

OUTSIDE FEATURES :

Shells made of the Bam Hightech technique : a triple-ply structure made of high performance materials (ABS, solid polyurethane foam, another type of ABS)
Outstanding protection and ultralight weight
2 comfortable neoprene anti-slip backpack straps with security screw hooks
Very comfortable bi-material side handle
Subway handle
Male/female airtight seal
2 combinations latches

WARRANTY

Bam cases have been designed to provide their holder with many years of satisfaction. In the unlikely event that a problem arises on one of our cases as a result of a defect in our materials or workmanship within the two years following the purchase, we will repair it at our expense (or replace it if it cannot be repaired)*.

It is important to note that our guarantee is not an unconditional guarantee for the life of the product. Bam cases are made from high-quality materials, and yet they are not indestructible. Therefore, our guarantee does not cover product damage that may result from mishandling of the product. We do not cover accidental damage nor its consequences, such as damage to the contents of the case.

Also, as with any product, it should be expected that component parts - hooks or fasteners for instance - will show wear with use over time and eventually may need to be replaced. This type of normal wear and tear is naturally not covered by our guarantee, but we will always be happy to offer a prompt, high-quality repair service at a nominal cost for the lifetime of the case.

We always ask musicians to contact their dealer first when after-sales service is required. Please contact us for further instructions before returning a case. The expenses for returning a case will be covered by the sender.

* Subject to a normal use (evaluation at bam's discretion).

CLEAN UP THE CASE

THE OUTSIDE OF A HIGHTECH CASE

Swipe your case with a microfiber cloth and a soft window-cleaner spray.

GET RID OF THE SCRATCHES ON A HIGHTECH CASE

Gently apply a car scratch remover with a soft cloth

THE INSIDE OF THE CASES

Humidify a cloth with a little bit of stain remover lotion/spray and gently rub the stain with it.

THE OUTSIDE OF A FABRIC COVER CASE

Humidify a cloth with a little bit of stain remover lotion/spray and gently rub the stain with it. Make sure to leave your case open a few hours after this process to evaporate completely the stain remover.

HOW TO EXTEND THE LIFE OF A ZIPPER

A zipper slider is made to open and close the teeth of the zipper. Be sure that the zipper is completely unzipped before opening the case to prevent damage to the teeth. The slider is designed to slide back and forth along the zipper. Therefore, you should not pull upward on the slider because it will loosen its jaws and eventually make the slider too loose to close the zipper properly. This is usually the first sign of a worn zipper and you should adjust it as soon as possible to avoid further problems.

To stop this problem, you can tighten the back of the slider with a set of pliers. Open the zipper all the way before starting so the slider is touching the material of the cover.

Lightly clamp the pliers along the side of the slider and press down. Make sure to apply the most pressure to the back of the slider. Be careful not to apply too much pressure at first. Use light pressure a few times until the slider is tight enough to slide along the zipper and properly close the teeth.

MY ZIPPER IS BROKEN

2 situations :
- no missing or broken teeth : Change of the zipper pulls in our workshop
- broken or missing teeth : change of the whole cover in our workshop

HOW TO EXTEND THE LIFE OF A SOFT-TOUCH LATCH

The inside mechanism of the latch is a compression spring system. These latches are the best in quality and longevity, but need a little care to maintain easy use: When they seem to be a little difficult to open and close, a drop of oil or a silicone-based lubricant will help. Then open and close the latch a few times to work the lubricant through the mechanism and the latch will be easier to use.

BAM SECURITY HOOKS

These hooks have been developed by a manufacturer of mountain climbing equipment especially to answer our demand. Their security screw system is extremely secure only if the locks are completely tightened before using them, as a hiker would do before climbing. Make sure to check the locks regularly and tighten them as needed before using the case. Without secure tightening, this system would not be any better than a regular hook.

To ensure optimum security, we recommend to place the hook with the screw facing out. Scratches and friction on the shell are therefore also reduced

KEEP YOUR HIGHTECH CASE AWAY FROM HEAT

The cases that are made of ABS are thermoformed thanks to an hightech industrial material allowing constant regularity and quality in the finish. Nevertheless, the manufacturing process is simple: the ABS sheet is softened and molded with heating panels and takes the contoured shape of the instrument. The material is then cooled to keep its new shape. In the automobile industry, many parts are manufactured this way (i.e. bumpers).

- To prevent any distortion and to be able to easily open and close the case, we advise you to close and fasten all of the latches on the case when it is not in use. This step will keep the seal's airtight and waterproof design in good shape for better long term protection of your instrument.

- Spot lights give off a lot of heat, as the sun would do if it was shining through a window. We advise you to keep your case away from such sources of heat to avoid the risk of distortion of the ABS material.

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Delivery

We deliver to customers across the UK and worldwide. Once your order has been dispatched, you will receive an email confirmation with your shipping details and tracking number.

We work with trusted courier partners such as UPS and Parcelforce to ensure the safe and prompt delivery of your purchase.

Please note that if you cancel your order for any reason other than those set out in our Returns and Refund Policy (for example, if you change your mind prior to dispatch or shortly after), we reserve the right to deduct any associated payment processing fees—such as PayPal or card transaction charges—from the amount refunded.

Returns and Exchanges

We understand that sometimes a product may not meet your expectations. You may return your item within 30 days of delivery for a full refund, provided it is in its original packaging and in resaleable condition. The cost of return shipping is the responsibility of the customer unless the product is faulty or incorrectly supplied.

Please include your full contact details and either the original invoice or a note clearly stating your name, address, order number, and whether you’d like an exchange or refund.

Returns should be sent to:

Bridgewood and Neitzert
146 Stoke Newington Church Street
London
N16 0JU
United Kingdom

Standard Returns Policy

We are happy to exchange or refund any item that is faulty, damaged, or unsuitable for your needs. To qualify, items must be returned within 14 days of receipt, in perfect condition, and in their original sealed packaging with all labels and seals intact.

Your statutory rights are not affected. Please refer to our full Refund Policy below for additional information.

How to Return an Item (UK Customers)

Pack the item securely in its original packaging (or an alternative sturdy box if necessary).
Remove any old delivery labels.
Enclose your invoice or a note including your name, address, contact details, and order number.
Use a tracked postal or courier service of your choice when sending your return.
Customers are responsible for the cost of return postage, which will not be reimbursed unless the item is found to be faulty or sent in error.

Once we receive your return, we will process it within 14 days. Refunds will be made to your original payment method, minus any applicable postage costs or transaction fees.

UK Exchanges

If you wish to exchange an item, we will cover the postage for the first replacement to UK addresses. Please include a note with your parcel clearly stating the item you wish to receive in exchange.

International Returns

Customers returning items from outside the UK are required to use a duty-paid service. Returns sent via duty unpaid or held by customs cannot be accepted.

Please securely repack your item (preferably in its original packaging) and remove all old shipping labels. We do not cover international return shipping costs. You must use a tracked, insured service suitable for your region.

Standard Returns Address

Bridgewood and Neitzert
146 Stoke Newington Church Street
London
N16 0JU
United Kingdom

Please include your contact details, invoice, or a note indicating whether you would like a refund or exchange. You are responsible for paying return postage costs, and we recommend adequate postal insurance in case your parcel is lost or damaged in transit.

For any return queries, please email enquiries@bridgewoodandneitzert.london.

Refunds

Refunds are issued to the original payment method used for purchase. While we aim to process all refunds within 24 hours of receiving the return, please allow up to 10 working days for the funds to appear in your account, depending on your payment provider.

In cases where an item is faulty, we may reimburse reasonable return postage costs upon confirmation. Please contact us at enquiries@bridgewoodandneitzert.london for assistance.

Refunds will only be processed once the returned goods have been received and inspected. Proof of postage must be retained as evidence of return.

Refund Policy Summary

Returns are accepted within 14 days of receipt.
Items must be unused, in their original packaging, with all tags attached.
Returns without prior approval may not be accepted.
Certain items are non-returnable, including perishable goods, custom-made items, personal goods, sale items, and gift cards.
Damaged or defective items must be reported immediately upon receipt.
Refunds, once approved, are issued to the original payment method. Original shipping charges are non-refundable, and deductions may apply for payment processing fees (e.g., PayPal).

For return requests or questions, please contact: enquiries@bridgewoodandneitzert.london.

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Bam Hightec Slim Violin Case 2000XL