Aquila Italian Historical Tenor Viol Strings

Aquila Gut Strings

Standard Set d, a, e plain gut, c, G, D Venice gut.  We stock many more gauges than can be listed, if you require a different gauge please contact us.

TREBLE VIOL STRINGS (CALCULATED FOR A PITCH STANDARD OF 415 HZ)

Gut string length: 120 cm vibrating string length: 36 cm

Suggested diameters represent a mean value as inferred from historic sources from the 18th and 19th centuries. From those sources it is possible to ascertain that the viol was strung with the same strings as the violin, minus the E treble and plus an overspun bottom C. We strongly suggest here the use of the half rectified gut strings HR: the surface of these strings is only partly rectified, imitating the manual polishing technique of the time. With this method the amount of fibres damaged by the abrasive action is noticeably reduced as compared with strings rectified with modern procedures. The advantages are: better stability against climatic changes, longer playing life and better acoustic performance. The 3rd and 4th strings are made according to F. Galeazzi (Rome 1792).

INTRODUCTION

The origin of the employment of gut to make musical strings is lost in the mists of time. Along the centuries manufacturing techniques were gradually refined until they reached the perfection unanimously recognized as the trademark of Italian and French string makers in the 17th to 19th century. The scope of our work, supported by constant research and painstaking experimentation, is to offer natural gut strings produced by modern craftsmen working in the ancient Italian/French string-makers manufacturing criteria that for centuries has been passed on from one generation to the next, sure to offer you the very best of our tradition and aiming to reach the magic of sound that only gut, of all materials, can achieve.

IMPORTANT

Gut is liable to suffer from cutting edges. Before stringing the instrument do make sure the nut and bridge are free from sharp edges and the nut grooves not too deep and perfectly smooth. You can get rid of sharp edges with very fine grit sandpaper (600, for example) or the finest steel wool (000). The best sound quality develops when the strings have completely set, which may ordinarily take some time. To achieve a stable intonation in just a few minutes you can repeatedly pinch each string in the middle with your fingers, pull it decidedly sideways and tune it up again. Stop when the string does not pull out of tune anymore.

Delivery

We deliver to customers across the UK and worldwide. Once your order has been dispatched, you will receive an email confirmation with your shipping details and tracking number.

We work with trusted courier partners such as UPS and Parcelforce to ensure the safe and prompt delivery of your purchase.

Please note that if you cancel your order for any reason other than those set out in our Returns and Refund Policy (for example, if you change your mind prior to dispatch or shortly after), we reserve the right to deduct any associated payment processing fees—such as PayPal or card transaction charges—from the amount refunded.

Returns and Exchanges

We understand that sometimes a product may not meet your expectations. You may return your item within 30 days of delivery for a full refund, provided it is in its original packaging and in resaleable condition. The cost of return shipping is the responsibility of the customer unless the product is faulty or incorrectly supplied.

Please include your full contact details and either the original invoice or a note clearly stating your name, address, order number, and whether you’d like an exchange or refund.

Returns should be sent to:

Standard Returns Policy

We are happy to exchange or refund any item that is faulty, damaged, or unsuitable for your needs. To qualify, items must be returned within 14 days of receipt, in perfect condition, and in their original sealed packaging with all labels and seals intact.

Your statutory rights are not affected. Please refer to our full Refund Policy below for additional information.

How to Return an Item (UK Customers)

• Pack the item securely in its original packaging (or an alternative sturdy box if necessary).
• Remove any old delivery labels.
• Enclose your invoice or a note including your name, address, contact details, and order number.
• Use a tracked postal or courier service of your choice when sending your return.
• Customers are responsible for the cost of return postage, which will not be reimbursed unless the item is found to be faulty or sent in error.

Once we receive your return, we will process it within 14 days. Refunds will be made to your original payment method, minus any applicable postage costs or transaction fees.

UK Exchanges

If you wish to exchange an item, we will cover the postage for the first replacement to UK addresses. Please include a note with your parcel clearly stating the item you wish to receive in exchange.

International Returns

Customers returning items from outside the UK are required to use a duty-paid service. Returns sent via duty unpaid or held by customs cannot be accepted.

Please securely repack your item (preferably in its original packaging) and remove all old shipping labels. We do not cover international return shipping costs. You must use a tracked, insured service suitable for your region.

Standard Returns Address

Please include your contact details, invoice, or a note indicating whether you would like a refund or exchange. You are responsible for paying return postage costs, and we recommend adequate postal insurance in case your parcel is lost or damaged in transit.

For any return queries, please email enquiries@bridgewoodandneitzert.london.

Refunds

Refunds are issued to the original payment method used for purchase. While we aim to process all refunds within 24 hours of receiving the return, please allow up to 10 working days for the funds to appear in your account, depending on your payment provider.

In cases where an item is faulty, we may reimburse reasonable return postage costs upon confirmation. Please contact us at enquiries@bridgewoodandneitzert.london for assistance.

Refunds will only be processed once the returned goods have been received and inspected. Proof of postage must be retained as evidence of return.

Refund Policy Summary

• Returns are accepted within 14 days of receipt.
• Items must be unused, in their original packaging, with all tags attached.
• Returns without prior approval may not be accepted.
• Certain items are non-returnable, including perishable goods, custom-made items, personal goods, sale items, and gift cards.
• Damaged or defective items must be reported immediately upon receipt.
• Refunds, once approved, are issued to the original payment method. Original shipping charges are non-refundable, and deductions may apply for payment processing fees (e.g., PayPal).

For return requests or questions, please contact: enquiries@bridgewoodandneitzert.london.