Xvive Violin/viola (guitar) Wireless System & Travel Case

Xvive wireless microphone system for Violin or ViolaMake a more intimate connection with your audience. Go wireless, get off the stage, and take the music directly to them!• 2.4 GHz wireless system with a 142 dB SPL super cardioid microphone •High-resolution 24-bit/48 kHz audio, less than 5 ms latency •20 Hz – 20 kHz frequency response •Dynamic range of 108 dB, signal-to-noise ratio of 108 dB •Up to 5 hours of battery life •6 wireless channels •Wireless range: up to 90 feet (27 m) •Includes transmitter, receiver, microphone, clip, USB-C cable, foam windscreen and fur windshield, carry caseTOP-SHELF MIC Sound quality is paramount—and without a good microphone, the U9 would be worthless. That’s why we refused to compromise in designing the system’s ultra-high-quality super cardioid gooseneck microphone. It’s perfectly voiced for violin and viola—and with a max SPL of 142 dB and a sensitivity of -45 dB, you’ll hear the natural sound of your instrument wherever you go.STRINGS WITH NO CABLES Xvive has built its name on wireless, and we understand the importance of reliable performance and top-level fidelity. The U9 system uses the 2.4 GHz band, has 6 channels to ensure you always have options if you encounter interference, and the wireless range is up to 90 feet!CLIP IT ON The U9 set comes with a strong and sturdy clip that attaches the transmitter and gooseneck microphone to the body of your violin or viola. It will fit on instrument bodies that are between 30 mm and 40 mm thick (1.18” – 1.57”)MIC POSITION The gooseneck microphone is designed to be adjustable, allowing you to position it as desired to get the sound that best captures the tone of your instrument.CONTROL THE WIND Since with a wireless unit you will be moving around more as you perform, sometimes you may want to attach the included windscreen or windshield to filter out wind noise!WHAT’S IN THE CASE The U9 hardshell carry case includes: Microphone, Transmitter, Receiver, Dual USB-C Charging Cable, Clip, Windscreen, Windshield and Manual.CHARGE IT Charge the transmitter and receiver at the same time using the dual USB-C cable and any 5V 2A USB power supply. Charging for two and a half hours gets you 5 hours of playtime; 1.25 hours gets you 2 hours of play time, and 30 min of charging gets you 1 hour.Microphone Specifications Type: Supercardioid Dimensions: 20 mm x 28 mm x 190 mm Weight: 35g Output: 1/8” balanced male TRS (Tip = +3.3V, Ring = -3.3V, Sleeve = ground) Sensitivity: -45 dB MAX. SPL: 142dBWireless System Specifications Tuning Bandwidth: 2400 – 2483.5 MHz Working Range: 90ft (indoors) Frequency Response: 20 Hz – 20 kHz (-3dB) Dynamic Range: 108dB Signal-to-noise ratio: 108dB RF Sensitivity: -88dBm Total Harmonic Distortion: 0.2% RF Output Power: 10 mW E.I.R.P. max Operating Temperature Range: 0°C to 45°C Channel Count: 6 Charging Voltage / Current: 5V / 2A Bit Depth / Sample Rate: 24-bit / 48 kHz Latency: Less than 5msTransmitter Specifications Dimensions: 40 mm x 29 mm x 50 mm Weight: 35g Audio Input Connector: 1/8” balanced TRS female Maximum Input Level: 3.7 Vp-p Phantom Power: ± 3.3V USB Type: Type-C Antenna Impedance: 50 ? Antenna Type: 1/4 wave sleeve dipole, non-removable Number of Antennas: 1Receiver Specifications Dimensions: 31 mm x 29 mm x 98 mm Weight: 92g Output Impedance: 470 ? (1 kHz) Output Connector: XLR balanced male Maximum Output Level: 3.6 Vp-p USB Type: Type-C Antenna Impedance: 50 ? Antenna Type: 1/4 wave sleeve dipole, non-removable Number of Antennas: 2

Delivery

We deliver to customers across the UK and worldwide. Once your order has been dispatched, you will receive an email confirmation with your shipping details and tracking number.

We work with trusted courier partners such as UPS and Parcelforce to ensure the safe and prompt delivery of your purchase.

Please note that if you cancel your order for any reason other than those set out in our Returns and Refund Policy (for example, if you change your mind prior to dispatch or shortly after), we reserve the right to deduct any associated payment processing fees—such as PayPal or card transaction charges—from the amount refunded.

Returns and Exchanges

We understand that sometimes a product may not meet your expectations. You may return your item within 30 days of delivery for a full refund, provided it is in its original packaging and in resaleable condition. The cost of return shipping is the responsibility of the customer unless the product is faulty or incorrectly supplied.

Please include your full contact details and either the original invoice or a note clearly stating your name, address, order number, and whether you’d like an exchange or refund.

Returns should be sent to:

Bridgewood and Neitzert
146 Stoke Newington Church Street
London
N16 0JU
United Kingdom

Standard Returns Policy

We are happy to exchange or refund any item that is faulty, damaged, or unsuitable for your needs. To qualify, items must be returned within 14 days of receipt, in perfect condition, and in their original sealed packaging with all labels and seals intact.

Your statutory rights are not affected. Please refer to our full Refund Policy below for additional information.

How to Return an Item (UK Customers)

• Pack the item securely in its original packaging (or an alternative sturdy box if necessary).
• Remove any old delivery labels.
• Enclose your invoice or a note including your name, address, contact details, and order number.
• Use a tracked postal or courier service of your choice when sending your return.
• Customers are responsible for the cost of return postage, which will not be reimbursed unless the item is found to be faulty or sent in error.

Once we receive your return, we will process it within 14 days. Refunds will be made to your original payment method, minus any applicable postage costs or transaction fees.

UK Exchanges

If you wish to exchange an item, we will cover the postage for the first replacement to UK addresses. Please include a note with your parcel clearly stating the item you wish to receive in exchange.

International Returns

Customers returning items from outside the UK are required to use a duty-paid service. Returns sent via duty unpaid or held by customs cannot be accepted.

Please securely repack your item (preferably in its original packaging) and remove all old shipping labels. We do not cover international return shipping costs. You must use a tracked, insured service suitable for your region.

Standard Returns Address

Bridgewood and Neitzert
146 Stoke Newington Church Street
London
N16 0JU
United Kingdom

Please include your contact details, invoice, or a note indicating whether you would like a refund or exchange. You are responsible for paying return postage costs, and we recommend adequate postal insurance in case your parcel is lost or damaged in transit.

For any return queries, please email enquiries@bridgewoodandneitzert.london.

Refunds

Refunds are issued to the original payment method used for purchase. While we aim to process all refunds within 24 hours of receiving the return, please allow up to 10 working days for the funds to appear in your account, depending on your payment provider.

In cases where an item is faulty, we may reimburse reasonable return postage costs upon confirmation. Please contact us at enquiries@bridgewoodandneitzert.london for assistance.

Refunds will only be processed once the returned goods have been received and inspected. Proof of postage must be retained as evidence of return.

Refund Policy Summary

• Returns are accepted within 14 days of receipt.
• Items must be unused, in their original packaging, with all tags attached.
• Returns without prior approval may not be accepted.
• Certain items are non-returnable, including perishable goods, custom-made items, personal goods, sale items, and gift cards.
• Damaged or defective items must be reported immediately upon receipt.
• Refunds, once approved, are issued to the original payment method. Original shipping charges are non-refundable, and deductions may apply for payment processing fees (e.g., PayPal).

For return requests or questions, please contact: enquiries@bridgewoodandneitzert.london.