NS Design CRT DOUBLE BASS

CLASSIC UPRIGHT TONE & PERFORMANCE

Electric instruments are not included in our 30 days back trial/money-back guarantee, they are covered by the manufacturer's warranty.

This "traditional" version of the NS CR Series Double Bass is set up to satisfy the needs of the experienced upright bassist. Acoustic Helicore Hybrid™ strings by D'Addario, specially designed for NS Double Basses, are standard on both the 4 and 5 string CRT models. These deliver a classic upright tone... warm and percussive, with a great response to the bow. The bridge is raised to lift the strings above the fingerboard for an action typical of an acoustic upright. Higher string tension and action make it possible to "dig in" as one would on an acoustic, with reserves of rich sound that can be eased back for a traditional tone, or brought forward for exciting new sounds.

A standard 106cm acoustic upright scale length is employed to ensure that fingering and string tension will be very close to conventional instruments. The neck shape is traditional, except that the small body allows unrestricted access to the upper register of the fingerboard. A small brass button on the back of the neck provides a tactile reference for the traditional "D neck" position. Dot markers provide a subtle but effective intonation reference.

The exclusive Polar™ pickup has 2 modes of operation, "arco" and "pizzicato", that may be blended together. When blended equally (with the balance control centered) the response is similar to an acoustic upright. The arco mode enhances sensitivity to the bow, whilst the plucked response is extraordinarily percussive. In the pizzicato mode, the percussive attack is reduced for a smooth sustained response. Bass and Treble EQ controls, in combination with the Polar pickup options, provide a tremendous tonal range.

An End Pin Stand is standard equipment with the CRT series. The fully adjustable mono-pod design allows the player to set the instrument in a position like that of an acoustic double bass. The point where the endpin touches the floor can be easily adjusted so that the weight of the instrument is centered over the tip. This balances the instrument leaving both hands free for expressive play. In conjunction with the NS End Pin Stand Conversion Kit, the End Pin Stand can be "parked" on the NS Tripod Stand to hold the instrument upright for on-stand performance or when not in use. In addition, the NS Frame Strap and Boomerang Systems are available, offering full on-stage mobility.

Maple Body & Neck

Ebony Fingerboard

Polar™ Pickup System

Accessories

Offers full freedom of movement. Height, tilt, and "right bout" angle are fully adjustable providing a more conventional feel. Weight 2.3kg (5lbs).

Padded Gig Gag
Padded tube with handle and shoulder strap, 137 cm (54") long; 18cm (7") in diameter. Loaded weight is 8.2kg (18lbs), including stand. Fits in the overhead luggage compartment of most commercial aircraft.

Delivery

We deliver to customers across the UK and worldwide. Once your order has been dispatched, you will receive an email confirmation with your shipping details and tracking number.

We work with trusted courier partners such as UPS and Parcelforce to ensure the safe and prompt delivery of your purchase.

Please note that if you cancel your order for any reason other than those set out in our Returns and Refund Policy (for example, if you change your mind prior to dispatch or shortly after), we reserve the right to deduct any associated payment processing fees—such as PayPal or card transaction charges—from the amount refunded.

Returns and Exchanges

We understand that sometimes a product may not meet your expectations. You may return your item within 30 days of delivery for a full refund, provided it is in its original packaging and in resaleable condition. The cost of return shipping is the responsibility of the customer unless the product is faulty or incorrectly supplied.

Please include your full contact details and either the original invoice or a note clearly stating your name, address, order number, and whether you’d like an exchange or refund.

Returns should be sent to:

Standard Returns Policy

We are happy to exchange or refund any item that is faulty, damaged, or unsuitable for your needs. To qualify, items must be returned within 14 days of receipt, in perfect condition, and in their original sealed packaging with all labels and seals intact.

Your statutory rights are not affected. Please refer to our full Refund Policy below for additional information.

How to Return an Item (UK Customers)

• Pack the item securely in its original packaging (or an alternative sturdy box if necessary).
• Remove any old delivery labels.
• Enclose your invoice or a note including your name, address, contact details, and order number.
• Use a tracked postal or courier service of your choice when sending your return.
• Customers are responsible for the cost of return postage, which will not be reimbursed unless the item is found to be faulty or sent in error.

Once we receive your return, we will process it within 14 days. Refunds will be made to your original payment method, minus any applicable postage costs or transaction fees.

UK Exchanges

If you wish to exchange an item, we will cover the postage for the first replacement to UK addresses. Please include a note with your parcel clearly stating the item you wish to receive in exchange.

International Returns

Customers returning items from outside the UK are required to use a duty-paid service. Returns sent via duty unpaid or held by customs cannot be accepted.

Please securely repack your item (preferably in its original packaging) and remove all old shipping labels. We do not cover international return shipping costs. You must use a tracked, insured service suitable for your region.

Standard Returns Address

Please include your contact details, invoice, or a note indicating whether you would like a refund or exchange. You are responsible for paying return postage costs, and we recommend adequate postal insurance in case your parcel is lost or damaged in transit.

For any return queries, please email enquiries@bridgewoodandneitzert.london.

Refunds

Refunds are issued to the original payment method used for purchase. While we aim to process all refunds within 24 hours of receiving the return, please allow up to 10 working days for the funds to appear in your account, depending on your payment provider.

In cases where an item is faulty, we may reimburse reasonable return postage costs upon confirmation. Please contact us at enquiries@bridgewoodandneitzert.london for assistance.

Refunds will only be processed once the returned goods have been received and inspected. Proof of postage must be retained as evidence of return.

Refund Policy Summary

• Returns are accepted within 14 days of receipt.
• Items must be unused, in their original packaging, with all tags attached.
• Returns without prior approval may not be accepted.
• Certain items are non-returnable, including perishable goods, custom-made items, personal goods, sale items, and gift cards.
• Damaged or defective items must be reported immediately upon receipt.
• Refunds, once approved, are issued to the original payment method. Original shipping charges are non-refundable, and deductions may apply for payment processing fees (e.g., PayPal).

For return requests or questions, please contact: enquiries@bridgewoodandneitzert.london.