NS Design CRM DOUBLE BASS

NS DESIGN — FOR THE PERFECT PERFORMANCE

Electric instruments are not included in our 30 days back trial/money-back guarantee, they are covered by the manufacturer's warranty.

The NS CR Series Double Bass, with its exceptional versatility and tonal quality, has long been an indispensable tool for the serious bassist and is one of the most popular electric uprights amongst professional players.

Available in 4 and 5 string models, the lean, solid-body CR Series Double Bass is made from select maple and ebony. The full-scale fingerboard is graduated for consistent response from note to note, with adjustable relief and bridge height to suit all playing styles. The NS Polar™ bridge pickup system combines great sound with directional sensitivity, for a rich and expressive response to pizzicato and arco technique.

The NS CR4M and CR5M models additionally feature EMG™ magnetic pickups which further expand the performance possibilities to include classic, modern electric bass sounds, as well as an astonishingly pure, acoustic tone.

The CRT 4 and 5 string models are designed for players with more "traditional" tastes, preserving the standard 106cm upright scale length and ensuing that fingering and string tension are consistent with those of acoustic upright double basses.

Several interchangeable support systems are available for the bass: the self-supporting tripod stand (supplied), a more conventional end pin stand, and a choice of NS Design shoulder strap systems for full mobility.

Maple Body & Neck

The body and neck of the CR Series Double Bass are crafted from solid European hard maple, with a flame maple face. The neck has a traditional upright shape, but with extended access to the upper register of the fingerboard. The solid-body design enhances sustain and clarity and is resistant to the adverse effects of temperature change and humidity

Ebony Fingerboard

The seasoned ebony fingerboard is hand graduated to ensure that each note is even and buzz-free.  An adjustable truss rod allows for precise relief adjustment for different strings and playing styles. Small dots across the neck provide accurate position markers.

NS Polar^™ Bridge Pickup System

The Polar™ pickup system can sense either lateral or vertical string vibration - or both! Set in the lateral mode, the pickup has unparalleled sensitivity in the direction of the bow. In the vertical mode, plucked notes are remarkably even and sustained.

EMG Magnetic Pickups (on CR4M & CR5M Models)

The low-impedance EMG pickups incorporate individually adjustable coils and neodymium magnets. Each coil is buffered separately for a full sound quality with very low noise

Active EQ & Mixer

Controls include volume, a toggle switch to select the mode of the Polar pickup, and individual bass & treble controls. On the CR4M & CR5M and additional blend control allows the output of the magnetic and piezo pickups to be mixed to your taste. The 18-volt power supply insures plenty of reserve overhead for full dynamics.

Adjustable Bridge

Two screws in the back of the body are used to adjust the bridge up and down. This allows the instrument to be set up to meet the requirements of many different playing styles.

Accessories

Adjustable CR Tripod Stand
Heavy-duty steel construction; Full height and tilt adjustments allow the player to select the ideal position, seated or standing.

Padded Gig Gag
Padded tube with handle and shoulder strap, 137 cm (54") long; 18cm (7") in diameter. Loaded weight is 8.2kg (18lbs), including stand. Fits in the overhead luggage compartment of most commercial aircraft.

Delivery

We deliver to customers across the UK and worldwide. Once your order has been dispatched, you will receive an email confirmation with your shipping details and tracking number.

We work with trusted courier partners such as UPS and Parcelforce to ensure the safe and prompt delivery of your purchase.

Please note that if you cancel your order for any reason other than those set out in our Returns and Refund Policy (for example, if you change your mind prior to dispatch or shortly after), we reserve the right to deduct any associated payment processing fees—such as PayPal or card transaction charges—from the amount refunded.

Returns and Exchanges

We understand that sometimes a product may not meet your expectations. You may return your item within 30 days of delivery for a full refund, provided it is in its original packaging and in resaleable condition. The cost of return shipping is the responsibility of the customer unless the product is faulty or incorrectly supplied.

Please include your full contact details and either the original invoice or a note clearly stating your name, address, order number, and whether you’d like an exchange or refund.

Returns should be sent to:

Standard Returns Policy

We are happy to exchange or refund any item that is faulty, damaged, or unsuitable for your needs. To qualify, items must be returned within 14 days of receipt, in perfect condition, and in their original sealed packaging with all labels and seals intact.

Your statutory rights are not affected. Please refer to our full Refund Policy below for additional information.

How to Return an Item (UK Customers)

• Pack the item securely in its original packaging (or an alternative sturdy box if necessary).
• Remove any old delivery labels.
• Enclose your invoice or a note including your name, address, contact details, and order number.
• Use a tracked postal or courier service of your choice when sending your return.
• Customers are responsible for the cost of return postage, which will not be reimbursed unless the item is found to be faulty or sent in error.

Once we receive your return, we will process it within 14 days. Refunds will be made to your original payment method, minus any applicable postage costs or transaction fees.

UK Exchanges

If you wish to exchange an item, we will cover the postage for the first replacement to UK addresses. Please include a note with your parcel clearly stating the item you wish to receive in exchange.

International Returns

Customers returning items from outside the UK are required to use a duty-paid service. Returns sent via duty unpaid or held by customs cannot be accepted.

Please securely repack your item (preferably in its original packaging) and remove all old shipping labels. We do not cover international return shipping costs. You must use a tracked, insured service suitable for your region.

Standard Returns Address

Please include your contact details, invoice, or a note indicating whether you would like a refund or exchange. You are responsible for paying return postage costs, and we recommend adequate postal insurance in case your parcel is lost or damaged in transit.

For any return queries, please email enquiries@bridgewoodandneitzert.london.

Refunds

Refunds are issued to the original payment method used for purchase. While we aim to process all refunds within 24 hours of receiving the return, please allow up to 10 working days for the funds to appear in your account, depending on your payment provider.

In cases where an item is faulty, we may reimburse reasonable return postage costs upon confirmation. Please contact us at enquiries@bridgewoodandneitzert.london for assistance.

Refunds will only be processed once the returned goods have been received and inspected. Proof of postage must be retained as evidence of return.

Refund Policy Summary

• Returns are accepted within 14 days of receipt.
• Items must be unused, in their original packaging, with all tags attached.
• Returns without prior approval may not be accepted.
• Certain items are non-returnable, including perishable goods, custom-made items, personal goods, sale items, and gift cards.
• Damaged or defective items must be reported immediately upon receipt.
• Refunds, once approved, are issued to the original payment method. Original shipping charges are non-refundable, and deductions may apply for payment processing fees (e.g., PayPal).

For return requests or questions, please contact: enquiries@bridgewoodandneitzert.london.