NS Design CR CELLO

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The solid-body NS Cello, designed by Ned Steinberger, is now available in the acclaimed CR Series. This remarkable instrument, available with 4, 5, or 6 strings, is able to produce the delicate and precise tones of its acoustic parent, as well as create exciting new sounds through the tone shaping geometry of its innovative NS Polar™ piezo pickup system.

Electric instruments are not included in our 30 days back trial/money-back guarantee, they are covered by the manufacturer's warranty.

Solid Maple Body & Neck

The CR Cello is crafted of European maple, with a flame maple face. This solid-body design develops a rich multi-dimensional tone free from the constraints inherent in an acoustic instrument. The traditional cello scale length and neck shape have a familiar feel, while the small body allows full access to the upper register. A brass escutcheon pin on the rear of the neck serves as a reference point corresponding to the heel of an acoustic cello. Solid construction provides structural stability to resist changes in temperature and humidity.

NS Polar™ Pickup

The NS Cello features the NS Polar bridge-mounted piezo pickup system. The Polar pickups can sense either vertical or lateral string vibration. Set in the vertical mode, plucked notes are remarkably even and sustained. In the lateral mode, the pickup has unparalleled sensitivity in the direction of the bow, with more attack when plucked. Attack and decay can be effectively controlled with the Polar pickup system.

Ebony Fingerboard

The solid ebony fingerboard is graduated for each string for ideal playing action. Cascading dot markers provide an attractive and precise reference for fingering/intonation.

Active EMG Electronics

The dual-mode preamp allows the player to choose between two very distinct tone qualities. The first mode delivers the full frequency response of modern low impedance electronics, for a rich, full-blown "electric" sound. The second is balanced to produce the frequency response of the traditional cello, for a more "acoustic" sound. A 3-way toggle switch allows the player to select the desired pickup and electronics options. Additional controls include volume and individual bass EQ & treble EQ controls.

In addition, the NS Cello features an internal headphone amp circuit with a mini-jack output, allowing for silent practice or self-monitoring.

NS DESIGN CR CELLO USER MANUAL

Strings

The use of standard cello strings and scale length establishes a familiar starting point for the cellist's journey to the electric world. From there, anything goes. The energetic response of the NS Cello can be tamed to deliver a traditional cello tone or set loose to explore new territory.

Interchangeable Support Systems

The NS Cello, as with all of Ned Steinberger's concert instrument designs, features a common mount that allows the use of a range of interchangeable support systems, to suit any playing style, in any performance environment.

Tripod Stand - Supplied as standard equipment, the CR Tripod Stand provides stable support, with full height and tilt adjustment. The stand folds down to fit in the gig bag.

End Pin Stand - An optional End Pin Stand offers the cellist a more traditional position, similar to that of an acoustic instrument. Using the additional NS End Pin Stand Conversion Kit, the End Pin Stand can be attached to the Tripod Stand to hold the instrument upright for on-stand performance or when not in use.

Cello End Pin Stand - Provides the traditional cello points of contact and position, and is the best choice for cellists who have an animated style of playing while seated, or who play the instrument at a more horizontal angle.

Frame Strap System - A light frame structure is supported by a single guitar style strap extending over the left shoulder,  holding the cello in the correct position for both pizzicato and arco styles, whilst allowing full mobility with amazing comfort.

Transport

The NS Cello is supplied with a sturdy, nylon gig bag with a handle and shoulder strap featuring a padded inner case for the instrument and a zipper pouch for the tripod stand. It also has a bow compartment and storage pocket with room for accessories. Measuring only 99cm (39") long and 18cm (7") in diameter, and weighing 5kg (11lb) with the instrument and tripod stand, the bag will fit in the overhead luggage compartment of most commercial aircraft.

An optional aluminium edged flight case is also available, measuring 136cm x 28cm x 27cm (53.5" x 11" x 10.5"); weight 22.2kg (49lb), fully loaded with instrument & tripod stand.

Delivery

We deliver to customers across the UK and worldwide. Once your order has been dispatched, you will receive an email confirmation with your shipping details and tracking number.

We work with trusted courier partners such as UPS and Parcelforce to ensure the safe and prompt delivery of your purchase.

Please note that if you cancel your order for any reason other than those set out in our Returns and Refund Policy (for example, if you change your mind prior to dispatch or shortly after), we reserve the right to deduct any associated payment processing fees—such as PayPal or card transaction charges—from the amount refunded.

Returns and Exchanges

We understand that sometimes a product may not meet your expectations. You may return your item within 30 days of delivery for a full refund, provided it is in its original packaging and in resaleable condition. The cost of return shipping is the responsibility of the customer unless the product is faulty or incorrectly supplied.

Please include your full contact details and either the original invoice or a note clearly stating your name, address, order number, and whether you’d like an exchange or refund.

Returns should be sent to:

Standard Returns Policy

We are happy to exchange or refund any item that is faulty, damaged, or unsuitable for your needs. To qualify, items must be returned within 14 days of receipt, in perfect condition, and in their original sealed packaging with all labels and seals intact.

Your statutory rights are not affected. Please refer to our full Refund Policy below for additional information.

How to Return an Item (UK Customers)

• Pack the item securely in its original packaging (or an alternative sturdy box if necessary).
• Remove any old delivery labels.
• Enclose your invoice or a note including your name, address, contact details, and order number.
• Use a tracked postal or courier service of your choice when sending your return.
• Customers are responsible for the cost of return postage, which will not be reimbursed unless the item is found to be faulty or sent in error.

Once we receive your return, we will process it within 14 days. Refunds will be made to your original payment method, minus any applicable postage costs or transaction fees.

UK Exchanges

If you wish to exchange an item, we will cover the postage for the first replacement to UK addresses. Please include a note with your parcel clearly stating the item you wish to receive in exchange.

International Returns

Customers returning items from outside the UK are required to use a duty-paid service. Returns sent via duty unpaid or held by customs cannot be accepted.

Please securely repack your item (preferably in its original packaging) and remove all old shipping labels. We do not cover international return shipping costs. You must use a tracked, insured service suitable for your region.

Standard Returns Address

Please include your contact details, invoice, or a note indicating whether you would like a refund or exchange. You are responsible for paying return postage costs, and we recommend adequate postal insurance in case your parcel is lost or damaged in transit.

For any return queries, please email enquiries@bridgewoodandneitzert.london.

Refunds

Refunds are issued to the original payment method used for purchase. While we aim to process all refunds within 24 hours of receiving the return, please allow up to 10 working days for the funds to appear in your account, depending on your payment provider.

In cases where an item is faulty, we may reimburse reasonable return postage costs upon confirmation. Please contact us at enquiries@bridgewoodandneitzert.london for assistance.

Refunds will only be processed once the returned goods have been received and inspected. Proof of postage must be retained as evidence of return.

Refund Policy Summary

• Returns are accepted within 14 days of receipt.
• Items must be unused, in their original packaging, with all tags attached.
• Returns without prior approval may not be accepted.
• Certain items are non-returnable, including perishable goods, custom-made items, personal goods, sale items, and gift cards.
• Damaged or defective items must be reported immediately upon receipt.
• Refunds, once approved, are issued to the original payment method. Original shipping charges are non-refundable, and deductions may apply for payment processing fees (e.g., PayPal).

For return requests or questions, please contact: enquiries@bridgewoodandneitzert.london.