Bridgewood and Neitzert have been looking after my instruments for over 30 years. They have consistently produced work of the highest standard. If I wanted a particular modification to an instrument they were always willing to work with me to get just what I wanted. They have been very patient with sometimes vague ideas I have had about the kind of sound or speed of response I want from an instrument. The front of house staff are knowledgeable, helpful and friendly. Whether you own a Chinese factory instrument or an old Italian violin you are always treated with respect and consideration.