I have been a customer of the shop since arriving in the UK in 1995. Over the years they have looked after my instruments magnificently, from supplying an unending stream of gut strings to minor and major repairs. When I had an accident and the table on my 18c violin cracked, Gary repaired it beautifully and quickly and was reassuring and kind in a situation which is every string player’s worst nightmare. Tom is a fount of all knowledge when it comes to buying, selling or appraising bows. The shops’ collective expertise stretches far and wide, and they deal with every customer equally courteously, whether you own a high-end Italian instrument or are coming in to fix your children’s quarter-size Chinese violin. I trust them implicitly and am very grateful Bridgewood and Neitzert exists!