The Story of the Dampit
The nightmare of any musician is to wake up one morning and find their instrument cracked or warped. That condition is caused by weather conditions that threaten the safety of wood instruments. Although problems with dryness have caused repair bills that run into thousands of dollars each year, the trouble is even more serious today due to central heating and air conditioning. With air travel, rapid changes in climate have become yet another source of difficulty because such changes are hard on the instrument.
The inventor of the DAMPIT, Ralph Hollander, began his search for proper humidification of his own instruments by hanging his violin in the bathroom over a tubful of water, keeping his instrument surrounded by half-drowned plants, and setting pans of water on radiators.
None of these methods got to the heart of the matter the inside of the instrument, unprotected by the varnish that coats the outside.
One morning, Hollander experienced his own nightmare when he awoke to find his valuable old Italian violin cracked. The repair bill was stiff and he was determined never to let such a calamity happen again. He decided to research the problem by asking two questions: What happens to thinly cut wood that was originally seasoned in an area of high humidity but which is put to use in an area where the humidity is low? Also what would happen to wood of this kind if the seasoning process and the place of use was reversed?
In answering these questions, Hollander realized that it was the raw inner surfaces of the instrument that are particularly susceptible to absorbing and losing moisture. He figured that the humidification had to reach inside the instrument to be truly effective.
Hollander began to experiment with different instruments, different sizes of sponge and the punching of different sized holes in the covering for continuous but controlled release of moisture. After much testing, he produced a product that he called the ‘DAMPIT’ which keeps an atmosphere of humidity just high enough to maintain the optimum conditions for the instrument.
the DAMPIT’s first customer was Jacques Francais, master violin restorer of his time. Although this prominent person supported the new invention, other musicians laughed at it as if it were a gimmick. With time, however, musicians approached Hollander, asking him to make the dampit for their instruments.
Eventually, master musicians all over the world began to sing praises of the dampit because it provided the first real solution to the dryness, cracking and warping of wood musicians had battled for centuries.
Delivery & Returns
Delivery and Carriage
We will deliver your goods normally within 48 hours if in stock. Please contact us for more information on items which are currently out of stock, and we will send you an email with approximate new stock arrival dates. If you need delivery by a certain time please state this on your order and we will do our best to accommodate you.
VAT and other taxes
All prices are shown in GBP including UK VAT (at 20%) where applicable. We are required by law to collect VAT at UK rates on orders despatched to countries within the European Union.
VAT will not be charged on orders being shipped to the Channel Islands, Switzerland and countries outside of the European Union.
If ordering for delivery overseas, you may be required to pay import duties and taxes that are added once the order arrives in your country. Any add-on charges for customs clearance must be accepted by you. Customs policies vary from country to country, so you should contact your local customs office for further information.
Shipping normally takes place within 48 hours (subject to stock) from your order being received and should be delivered within 3-8 days and depending on your country.
If you experience any difficulty in placing an order please contact us and we will be happy to help.
Returns and Cancellation
If the goods you receive are faulty please return them to us in their original condition within 14 days and we will either repair or replace them or refund the cost of the goods.
If the goods you receive are not what you ordered please return them to us in their original condition within 14 days and we will either replace them with the goods you ordered or refund the cost of the goods and carriage.
Please call us before returning any goods.
If you choose to return any goods you must ensure that the goods are properly packaged and sent at your cost by a secure carrier: it is your responsibility to take reasonable care to ensure that they reach us undamaged. If you do not pay for the cost of return then we may deduct the cost of retrieving the goods from any refund due to you in respect of the order. We recommend that you use an insured service for all returns.
If a refund is due to you it will be made expeditiously and within 30 days.
Non-delivery of goods
If your goods are not delivered to you within 14 days of the despatch date you must notify us immediately, otherwise, we cannot accept responsibility for the lost goods. You will be notified of the despatch date by e-mail shortly after we have received your order.
Damage in transit
Any claim arising from damage in transit must be made to tomandwill.com within 3 days of receipt of the goods. Please check the cases and contents immediately upon receipt, and before signing for them. Goods seen to be damaged should be refused, or if kept should be signed "Damaged in transit" and packaging materials must be preserved for inspection.
Damaged goods must be reported immediately and within 3 days of delivery otherwise, tomandwill.com cannot accept responsibility.
Bridgewood & Neitzert LTD
146 Stoke Newington Church Street
Tel: 020 7249 9398
Or e-mail us. email@example.com
VAT registration GB505061000
Company no (England & Wales) 06197611